Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.
- Sky know I'm on a Mac but they seem convinced the virtual memory is the problem - either way they won't offer advice on the Mac - I have yet to get a sensible answer form them regarding anything it's usually a copy paste answer whatever the question.
- Read reviews, compare customer ratings, see screenshots, and learn more about Sky: Children of the Light. Download Sky: Children of the Light and enjoy it on your iPhone, iPad, and iPod touch. From the award-winning creators behind Journey (2013 Game of The Year) and the highly-acclaimed Flower, comes a ground-breaking social adventure.
- Can I stream my Netflix/Virgin/Sky Go from my MacBook Pro onto a TV via the Apple TV? Asked by Steven W; 5 Sep. 2014 Flag as inappropriate Can I stream my Netflix/Virgin/Sky Go from my MacBook Pro onto a TV via the Apple TV?
- Sky Go does not allow video output over mobile devices, and casting options are limited. Bear in mind, Sky Go is not yet compatible with Chromecast. To use Chromecast to watch Sky Go on a smart TV, the screen mirroring hack is the best workaround method to do this, ensuring you enjoy your favourite content on your big screen.
This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…
Can't download Sky go app on my MacBook Pro 30 Oct 2019 07:56 PM Every time i try and load Sky Go i get this messsage:- skygoinstaller cant be opened because apple cannot check it for malicious software.this software needs to be updated.contact developer for more information.Any help would be appreciated.Thanks.
Fixes to try
The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.
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Method 1: Close the Cisco VideoGuard Monitor process
Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.
a) If you are on Windows:
- Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
- Right click the CiscoVideoGuardMonitor process and click End task/End Process.
b)If you’re using a Mac computer:
- On your desktop, click Go, then click Utilities.
- Double click Activity Monitor.
- Click CiscoVideoGuardMonitor, then click the quit button.
Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.
Method 2: Temporarily disable your firewall
It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)
If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.
*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.
Method 3: Completely reinstall your Sky Go app
When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.
a) If you’re using Windows
- Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
- Under View by, click Large icons.
- Click Programs and Features.
- Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
- Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
- Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
- Go to Local > Cisco and delete the VideoGuard folder.
- Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
- Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
- Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.
b) If you’re on Mac
- On your desktop, click Go and click Applications.
Remove the Sky Go app.
- Go back to your desktop, then click Go and click Go to Folder.
- Type “~/library” and click Go.
- Go to Cisco, then remove the VideoGuardPlayer folder.
- Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.
Hopefully, one of these fixes works for you! Utorrent mac 10.15. If you have any questions, leave us a comment below.
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Hi
I use Sky Go on my old mac mini (Late 2009) to watch F1
Up to the end of last season it was 'ok' odd dropped frame now and again but not too bad
Does Sky Go Work On Macbook Pro
I've just come to do the same again this year and it looks like they have updated things and it is now terrible/unwatchable with glitches every few seconds and the sound is about 0.5secs out of step with the picture the whole time
They say the min spec is a 1.8 Core Duo and mini is 2.26 with 3gb ram connected to a LG HD TV via HDMI
Is any one using Sky Go on this sort of setup or even a much newer mac mini connected to a hd tv ? does it perform this badly for you ? or is it fine ?
Looking for any experiences good or bad to try and find out if it is just me ?
Sky Go Macbook Pro 2019
Thanks
Mac mini, OS X Yosemite (10.10.3), Late 2009
Sky Go Auf Macbook Pro
Posted on Mar 3, 2017 8:09 AM