Cisco Anyconnect Registry



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Depending on how your company configured Duo authentication, you may or may not see a “Passcode” field when using the Cisco AnyConnect client.

Single Password with Automatic Push

If AnyConnect only prompts for a password, like so:

After you submit your login information, an authentication request is automatically sent to you via push to the Duo Mobile app or as a phone call.

Alternatively, you can add a comma (“,”) to the end of your password, followed by a Duo passcode or the name of a Duo factor. Here's how:

Type...To...
password,passcodeLog in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.
Examples: 'mypass123,123456' or 'mypass123,1456789'
password,pushPush a login request to your phone (if you have Duo Mobile installed and activated on your iOS, Android, or Windows Phone device). Just review the request and tap 'Approve' to log in.
password,phoneAuthenticate via phone callback.
password,smsGet a new batch of SMS passcodes.
Your login attempt will fail — log in again with one of your new passcodes.
Anyconnect

You can also add a number to the end of these factor names if you have more than one device registered. For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc.

Examples

Registry

To use Duo Push if your password is 'hunter2', type:

To use the passcode '123456' if your password is 'hunter2', type:

hunter2,123456
Cisco anyconnect registry fix

To send new SMS passcodes to your second phone if your password is 'hunter2', type:

The comma is Duo's default separator character between your password and the Duo factor. Your administrator may have changed this to a different character. Be sure to follow the instructions sent to you by your organization if they differ from what's shown here.

Second Password for Factor Selection

If AnyConnect shows a 'Second Password' input field (note that your AnyConnect administrator may have changed the 'Second Password' label to something else):

AnyconnectCisco anyconnect regedit

Use the 'Second Password' field to tell Duo how you want to authenticate. Here's how:

Type...To...
A passcodeLog in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.
Examples: '123456' or '1456789'
pushPush a login request to your phone (if you have Duo Mobile installed and activated on your iOS, Android, or Windows Phone device). Just review the request and tap 'Approve' to log in.
phoneAuthenticate via phone callback.
smsGet a new batch of SMS passcodes.
Your login attempt will fail — log in again with one of your new passcodes.

You can also add a number to the end of these factor names if you have more than one device registered. For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc.

Examples

To send a Duo Push request to your primary phone, type:

push

To send a Duo Push request to your secondary phone, type:

To use the passcode '123456', type:

123456

To send new SMS passcodes to your second phone, type:

Learning has never been so easy!

If you have Cisco VPN Client installed in Windows 8.1, you are likely receiving a 'Failed to Enable Virtual Adapter' error when trying to connect. This fix should resolve the issue.

5 Steps total

Step 1: Open Registry Editor

- Right click on the 'Start' button in the bottom left corner of the desktop mode.

- Select 'Run'. Type 'regedit' in the run window, and click 'ok'

(Alternately, you can press the 'Windows' key on your keyboard, then type 'regedit'. Regedit should appear on the left.)

Step 2: Navigate to the Cisco VPN Client registry key

- In registry editor, navigate to the following location:

HKLMSystemCurrentControlSetServicesCVirtA

Step 3: Check the 'DisplayName' Key

- In the right pane, double click on the 'DisplayName' key. It should read 'Cisco Systems VPN Adapter' for 32 bit systems, or 'Cisco Systems VPN Adapter for 64-bit Windows' for 64 bit systems. If it says anything else, copy/paste the correct info in to the key.
- Click 'OK'.

Cisco Anyconnect For Mac

Step 4: Reboot the PC

Step 5: Verify that Cisco VPN Client is Able to Connect

Cisco Anyconnect Registry Entry

It seems that the current Cisco VPN Client is not fully compatible with Windows 8.1. This fix should fix any issues.

Cisco Anyconnect Windows 10

6 Comments

  • Jalapeno
    NapcoTech Apr 8, 2014 at 06:48pm

    This was a great help. Thanks Ryan for the share.

  • Tabasco
    Facepalm May 1, 2014 at 08:38pm

    Can't up-spice this enough. Saved me from re-imaging my company lappy back down to Win7.

  • Sonora
    jrossouw Nov 15, 2014 at 05:33pm

    Great - Thank you for the advice Ryan, helps me a lot!!!

  • Poblano
    Jason G. Mar 11, 2015 at 04:33pm

    I have also found that putting the executable vpnui in compatibility mode (windows 8) for all users works as well.

  • Pimiento
    AllanCV Apr 21, 2015 at 11:58am

    Last month encountered issue in VPN. it connects but can't access anything (windows 8.1Pro). i tried with Windows 7 it is perfectly fine. Hope somebody can help me!

  • Jalapeno
    ShowBo Aug 10, 2015 at 09:25am

    If this doesn't work, try this. It works for me:
    http://www.firewall.cx/cisco-technical-knowledgebase/cisco-services-tech/847-cisco-vpn-client-troubleshoot.html