Last Updated on April 15, 2021
Is your Logitech G602 mouse undetected by the Logitech Gaming Software? The Logitech Gaming Software is software that serves as a hub between various Logitech peripherals.
Of course, it includes mice too. Using it, the user can customize the mouse to their liking. Here, we will show you how you can fix an undetected device in Logitech G602 software.
How to Fix Undetected Device
Alright, so what should you do when your Logitech G602 mouse is undetected by the Logitech Gaming Software? You can try the following to fix the issue.
1. First, remove the undetected mouse. If necessary, connect a spare mouse to navigate in the meantime
I and others found a solution when the G602 Mouse shows as 'not connected' (when combined with a G935 Headset for instance). It's described here. Feb 19, 2020 After trying to use the latest connection utility version to pair a different G602 mouse, I ran into the same problem: the software did not realize that a receiver was connected. Here is 4 step guide on how to fix Logitech G hub no Devices Detected.#Logitech--My Configuration:CPU. Mouse Logitech G602 Setup Manual. Wireless gaming mouse (64 pages) Mouse Logitech G602 Setup Manual. Wireless gaming mouse (80 pages) Mouse Logitech G602 Setup Manual. Download Logitech G HUB software to access advanced features Download at logitechG com/ghub 4 ENGLISH.
2. After removing the mouse, go to the Device Manager
3. Go to the toolbar and choose “View”. Then, choose the “Show hidden devices” option. Be sure that the option is checked before proceeding
See Also : Logitech M720 Software
4. Since it is a mouse you are having a problem with, find “HID-compliant mouse” on the list. You should see a grayed-out device. This will be your undetected Logitech G602 mouse
5. Right-click the device and choose “Uninstall”. You will then see a confirmation window. Check again if you choose the right mouse. Choose OK and delete the mouse’s driver software after you are sure
6. Uninstall Logitech Gaming Software
7. Restart your computer
8. Install the Logitech Gaming Software again. If there is a new version of the software, you may want to download it just in case
9. Restart the computer again
10. Connect your Logitech G602 mouse. It should be detected by the Logitech G602 software
The process would take a while but it should fix the issue. Is it limited to a mouse only? No, it is not. The steps above should work just as well for other Logitech peripherals like keyboards.
See Also : Logitech M705 Driver
Of course, you have to choose the appropriate driver and uninstall it for the fix to work.
What if it doesn’t work? If the above doesn’t work, the issue might be caused by another issue. Keep in mind that undetected devices may be caused by other issues.
For example, damaged cable or USB connection or the software doesn’t recognize the user as an administrator, problem with the new update and so on.
Closing
That is how you fix an undetected device in Logitech G602 software. Now that you know what to do, you need not panic when it happens. Fixing the issue shouldn’t take too long, either.
Logitech G Hub G602 Not Connected To Computer
See Also : Logitech G502 Software
In case the above solution does not work, you should contact Logitech customer service for further support and assistance. We hope this helps.
Logitech G602 Software for Windows
Compatible Operating System:
Windows 10 (32 bit / 64 bit), Windows 8.1 (32 bit / 64 bit), Windows 8 (32 bit / 64 bit), Windows 7 (32 bit / 64 bit), Windows Vista, Windows XP
| File Name | File Size | Download |
|---|---|---|
| Mouse Gamming Software | 120 MB | Download |
| Connection Utility | 2.2 MB | Download |
| Firmware Update | 1.2 MB | Download |
Logitech G602 Software for Mac OS
Compatible Operating System:
Mac OS 10.14, Mac OS 10.13, Mac OS 10.12, Mac OS 10.11, Mac OS 10.10, Mac OS 10.9, Mac OS 10.8, Mac OS 10.7, Mac OS 10.6
| File Name | File Size | Download |
|---|---|---|
| Mouse Gamming Software | 205 MB | Download |
| Connection Utility | 4.4 MB | Download |
Logitech G602 Manual Download
1. Logitech G602 Getting Started Guide
Format File : PDF
2. Logitech G602 Software Guide
Logitech G Hub G602 Not Connected To Audio
Format File : PDF
3. Logitech G602 Software Guide Mac OS
Format File : PDF