UCF Apps provides you access to software you need for your coursework from any device, at any time, from anywhere.
- A single place to simplify delivery of Citrix technologies. Provide secure access to apps, data and IT tools. Deploy on any cloud or infrastructure.
- Sign the Citrix Ready Workspace app Distribution Addendum. Endpoint OS must be integrated with latest version of Citrix Workspace app. Ability to validate your endpoint with either Standard or Premium levels. Jointly promote your endpoints once validated and listed on Marketplace.
- There was an error in the application and the operation cannot be completed. Back to Sign in.
- Citrix Account You will be directed to Citrix.com to sign in or register. Once completed, you will then be redirected back the store to refresh and continue.
When you log in, Citrix will ask how you want to access the workspace. To access it within your browser, click Use web browser. Once logged in, you will need to click on the Favorites tab under Apps and select the application you wish to run. The next time you log in, the application will be in your Recents tab on the main page for faster access.
NOW AVAILABLE – Access on-campus labs through UCF Apps! We have made public labs on campus available as virtual desktops. Click on the login button below and look in the “Desktops” section to access UCF computer labs from anywhere. Download driver for behringer x 18 software for mac.
For your username you must add @ucf.edu to the end of your nid, for example,“NID@ucf.edu” You will need to use your current NID password. If you are having issues please see the FAQ below.
4/19/21 12:14PM EST: DTC Gaming and BL 305 access restored, Library PCs still down; UCF Apps slowness resolved
On-campus computer lab access remotely through UCF Apps is down for most.
. This impacts students and faculty trying to access some physical labs through UCF Apps. As a workaround, many applications needed for coursework are located in the 'Apps' section.
UCF Apps was experiencing slowness due to our cloud provider (Citrix) having issues. The latest update from Citrix is that service has been restored. We will monitor this event over the week.
Finally, a reminder: Make sure you back up any files stored with the UCF Apps environment or the K: Drive, as we remove files from the server after every semester. Thanks!
All current students, faculty and staff have access to most of the available software applications. See the Generally Available Apps section below for the apps available to everyone.
First, install UCF Apps.You should be able to use the web browser in most cases (Chrome is our recommended web browser), but we do have a desktop client, called Citrix Workspace, that works great on just about any operating system.
- Install Citrix Workspace on Windows 10
- Install Citrix Workspace on MacOS
- Install Citrix Workspace on iOS (iPhone, iPad)
- Install Citrix Workspace on Android devices
- Install Citrix Workspace on ChromeOS (Chromebook)
Then, learn a few tricks on how to best work with your data files in UCF Apps.UCF Apps is a virtual lab environment, where things work best when the software and the data all “live” near each other. We have created a step-by-step guide as well as a tutorial video on how best to work with your files in UCF Apps using the K: Drive.
Still having issues? Our knowledge base has some great how-to articles. Additionally, you can visit the Student Support Desk in Technology Commons, or submit an incident if things were working, but now they are not.

knowledge base has some great how-to articles on the basics. To consult with us about your use case or add a software application to UCF Apps, submit the UCF Apps request ticket.
- ArcGIS Desktop
- GPower
- IBM Amos Graphics
- IBM SPSS Statistics
- IRTPro
- JMP Pro
- Knights Email (Web App)
- LinkedIn Learning
- LISREL
- Microsoft Access
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Publisher
- Microsoft Word
- Notepad
- NVivo
- NX
- Qualtrics Surveys (Web App)
- R
- RStudio
- SAS
- SAS Enterprise Guide
- SmartPLS
- WarpPLS
- webcourses@UCF (Web App)
If you think your course would benefit from having access to any of these apps, have your instructor reach out to UCF IT through the UCF Apps request ticket to see how we can accommodate your needs.
Citrix Workspace Sign In
- 3m Medical Coding
- Clintegrity 360
- HLM
- Matlab
- OpticStudio
- Origin
- Microsoft Project
- STATA
- TruCode
- Microsoft Visio
- WinRats
A list containing the majority of Citrix Workspace app for Windows (formerly Receiver for Windows) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.

The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. Links may also expire or change so if you find broken links, please again let me know. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected.
There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.
Receiver for Windows / Workspace app for Windows:
If clutter and insufficient internal storage space on your Android are getting you down, then read on: this article won’t just tell you to clean caches, uninstall apps and the like (which we believe are only marginally and temporarily effective), but will get to the heart of the problem with recommendations that make a significant impact. With today's need for data and space, you can never have too much internal memory. Whether you have a 150 MB internal memory space or have a 64 GB internal storage, you will always find yourself running out of memory the longer you use your phone. Android internal storage. To download more apps and media, or help your phone run better, you can clear space on your phone. Storage is where you keep data, like music and photos. Memory is where you run programs, like apps and the Android system.
Citrix Receiver Workspace
| wdt_ID | Brief Description of Issue | Brief Description of Fix | Applicable Product Versions Affected (if known) | Link to supplemental Support Article(s) |
|---|---|---|---|---|
| 1 | Resources with names ending with the published desktop name do not show up in Receiver. | This is by design. Avoid using a suffix of the currently published desktop name. | https://support.citrix.com/article/CTX227113 | |
| 2 | When running Receiver with non-elevated permissions, you are unable to launch desktops or applications. | Make sure you have full permissions to 'HKCUSOFTWARECitrix'. If the user account does not, delete the Citrix key and then restart Receiver. The key should be recreated with the appropriate permissions. | https://support.citrix.com/article/CTX226530 | |
| 3 | Upon launching a published desktop you receive error 'The specified module could not be found'. | From a trace 'AxWfIcaLib.dll' was missing. .NET 4.6.2 was reinstalled and the user's profile was recreated. | Citrix Receiver for Windows 4.8. | https://support.citrix.com/article/CTX226437 |
| 4 | On first logon SelfService.exe crashes with message 'Self-Service Plug-in exited unexpectedly'. On second logon, it works. | The desktop folder is missing from the default user's profile. Once added, Self Service works. | https://support.citrix.com/article/CTX215296 | |
| 5 | The authentication window shows periodically even when Receiver is not opened. | Create registry strings to suppress Self Service refresh. | https://support.citrix.com/article/CTX213755 | |
| 6 | The Shift + F4 hotkey sequency may not function as expected after installing Receiver for Windows 4.7. | Receiver for Windows 4.7 adds functionality for IME which is configured by default to use the Shift + F4 hotkey. You must change your custom hotkey to a different combination by editing the client machine registry. | Citrix Receiver for Windows 4.7. | https://support.citrix.com/article/CTX223049 |
| 7 | When using a Surface Pro and attempting to span a Remote PC session, the Surface Pro screen looks OK but the second monitor has issues such as the resolution being wrong and black bars appearing along the top and sides of screen. | Receiver for Windows is not a DPI aware application so depends on the Windows OS to scale the application as appropriate to the client's DPI settings. Set DPI scaling to 100% on both monitors and on the Surface Pro. | https://support.citrix.com/article/CTX216648 | |
| 8 | Receiver might fail to perform the scan function with error message 'Your operation is cancelled'. | Upgrade to Receiver for Windows 4.7. | Citrix Receiver for Windows 4.5 and 4.6. | https://support.citrix.com/article/CTX222885 |
| 9 | wfica32.exe crashes when launching certain resources. | wfica32.exe crashes with a divide by-zero exception when the cursor position is set in the Desktop Viewer window. To overcome this, delete keys under HKCUSoftwareCitrixXenDesktopDesktopViewer. | ||
| 10 | When users double-hop, wfica32.exe consumes a high amount of CPU. | Create a SlowHPCPolling registry key with a value between 2-500ms. It is required that you test the value in your environment to determine which value works best. It is recommended to start with 16ms but if you notice performance issues then you can increase or decrease the value. By default Receiver for Windows polls certain libraries and drivers every 2ms, which will ultimately consume more CPU on the VDA. | https://support.citrix.com/article/CTX206788 |
